Frequently Asked Questions

Many new clients, especially if they've never had a massage before, may be nervous when arriving for their first massage appointment. At A Good Life Massage Therapy, we make sure your experience is a positive one.

A licensed massage therapist will review a detailed health intake with you before providing any massage services. This important step helps the massage therapist better understand your needs and provide the safest possible massage services. All information given to the massage therapist is confidential under HIPPA guidelines and may be released to your doctor only with your written permission. After a brief conversation with your massage therapist, and possible muscle assessment or postural tests, your therapist will introduce you to the treatment room.

If this is your first visit, make sure to fill out the new patient intake form when you book before you arrive. If you book over the phone or text/email, you will receive a confirmation email. Go back to our website (linked from your confirmation email) and fill out the new patient intake form from your computer or mobile phone.

If this is your first visit, please arrive 15-10 minutes before your scheduled appointment time, to give you time to get settled and start the massage promptly. If you are a returning customer, 10-5 minutes before your scheduled appointment time is good. We are unable to go over the scheduled end time due to subsequent bookings.

Yes! We accept Aetna, Cigna, and UnitedHealthcare (UHC). You'll need a prescription from your doctor for massage therapy. Contact your insurance provider to verify your benefits, then call us to schedule. Learn more about insurance coverage.

A licensed massage therapist will always practice industry guideline draping techniques. Draping is where the massage therapist folds and tucks the towel or sheet around your body, only exposing the areas to be worked on. Many regular clients prefer to be fully undressed with draping. If you feel more comfortable leaving your loose-fitting underwear on, that is totally fine -- and you will still be draped. To access certain areas such as the back or glutes, removing your bra strap and/or removing undergarments (with draping) will help the massage therapist work these muscles at a greater depth.

During your first visit, we'll discuss your health history, any areas of concern, and your goals for the session. You'll have privacy to undress to your comfort level and will be properly draped throughout the massage. Your therapist will check in about pressure and comfort during the session.

A 20% gratuity is standard for a massage but at A Good Life Massage Therapy, tipping is not necessary. Please feel free to tip if you believe the service was exemplary. Our studio is owned by a licensed massage therapist who believes in above-industry-standard payment for staff. We are a small business massage therapy practice in NJ and we charge accordingly.

For general wellness, we recommend a massage every 4-6 weeks. For chronic pain or active recovery, every 1-2 weeks may be more beneficial. Your therapist will recommend a schedule based on your individual needs. Our massage membership plans can help you save on regular sessions.

While massage therapy will assist with pain relief, it may take several hours after your massage for the pain relief effects to kick-in. Additional sessions may be needed to reduce pain for chronic conditions. When you join a gym and want to get into shape, you don't expect to reach your goal with a single workout.

Massage therapy, when applied correctly, may require more than one session to achieve your pain relief goals. If you are suffering from an injury or condition beyond the scope of massage therapy, we will refer you to someone who can best help you.

We ask for at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.

Always check the background training and licensing information for any massage therapist in New Jersey State before you make an appointment with them. In New Jersey, it's a felony to practice massage therapy without a license. You can quickly check the licensing information for any massage therapist in New Jersey online. Licensed massage therapists should display their state registration clearly in the room they are working.

Some clients may prefer working with a female or male therapist only, and that is understandable. However, researching the background and training information for each therapist will help you find the best therapist for your specific massage therapy goals.

Yes! Gift certificates are available for any service or dollar amount. They make wonderful gifts for birthdays, holidays, or just because. Purchase a gift certificate or contact us for more details.

12-hour notice is required if you must cancel or reschedule your appointment. If less than 12-hours notice is given and the appointment cannot be filled, you will be charged the full price of the service. Same-day appointments canceled more than 1 hour after being made will be charged in full. No shows are charged in full. We reserve the right to give away your appointment if you are more than 15 minutes late. By agreeing to this policy, you are authorizing the use of your credit card for the scheduled appointment.

This policy has been updated for COVID-19. The 24-hour policy has been changed to 12 hours to provide more leniency. If we cannot fill the scheduled appointment time with another customer, the client must assume full responsibility for payment of the scheduled time, even if symptoms of fever or any other illness begin less than 12 hours prior to the scheduled appointment.

This policy applies to new and existing customers and is non-negotiable. If you anticipate missing your appointment with less than 12 hours notice, for any reason — including but not limited to illness, injury, a sick child, traffic, subway delays, weather conditions without a severe weather warning, job-related conflicts, and family emergencies — please call in immediately.

By scheduling with us, you are agreeing to adhere to this policy and will not pushback or attempt to damage our reputation if we have to enforce this policy.

Body contouring uses non-invasive technologies like RF skin tightening, ultrasonic cavitation, and vacuum therapy to reduce stubborn fat, tighten skin, and reshape your body — all without surgery or downtime. Multiple sessions are typically recommended for best results. View our body contouring services.

You can either book online, email or text us at (201) 673-2295. A credit or debit card is required to reserve your appointment.

Yes! Infrared sauna blankets are a safe, effective way to enjoy the benefits of infrared heat therapy. The gentle infrared waves penetrate deep into tissues without the extreme heat of traditional saunas. However, if you are pregnant, have a pacemaker, or have certain medical conditions, please consult your doctor first. Learn more about our infrared sauna blanket.